Can I use my existing modem?
Ben Kessler avatar
Written by Ben Kessler
Updated over a week ago

Possibly, but you'll probably need a degree in modemology* to get it working.

If you ordered a Sorted modem, it comes preconfigured, and your old/existing modem might not support the same configuration.

Note: The screens and steps shown in this video may differ as we are in the process of updating our app.

How to setup a Sorted provided ADSL modem:

Not a Sorted provided modem?
We will be happy to help walk you through it. Tap on the chat icon in the Sorted App and let us know the model of your modem.

  • AKA "IT Guru"

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