Group 65
Go to Sorted Services
All Collections
All Collections
All Collections
94 articles in this collection
Written by
Zef
Rent
I'm moving out.
Written by
Zef
Updated over a week ago
My rent payment didn't go through.
Written by
Zef
Updated over a week ago
Placing a maintenance request.
Written by
Zef
Updated over a week ago
How do I change my address?
Written by
Zef
Updated over a week ago
What are my options for paying rent?
Written by
Zef
Updated over a week ago
I need to change my rental payment account
Written by
Zef
Updated over a week ago
Can I use my Sorted Wallet credit for rent?
Written by
Zef
Updated over a week ago
Can I change my rental payment frequency?
Written by
Zef
Updated over a week ago
When will my rent come out?
Written by
Zef
Updated over a week ago
My direct debit date is incorrect.
Written by
Zef
Updated over a week ago
Installing the Sorted App with your unique link.
Written by
Zef
Updated over a week ago
Electricity / Getting Connected
How do I know who my distributor is?
Written by
Zef
Updated over a week ago
If I switch to Sorted Services, does my power stay on?
Written by
Zef
Updated over a week ago
How long will it take for me to switch electricity with Sorted?
Written by
Zef
Updated over a week ago
Broadband / Setting-Up
What is an HFC nbn™ Connection?
Written by
Zef
Updated over a week ago
What is a FTTP nbn™ Connection?
Written by
Zef
Updated over a week ago
What is an FTTN nbn™ Connection?
Written by
Zef
Updated over a week ago
What is an FTTB nbn™ Connection?
Written by
Zef
Updated over a week ago
How do I set up my Sorted Services modem?
Written by
Zef
Updated over a week ago
My internet is not working. What should I do?
Written by
Zef
Updated over a week ago
Do I need a splitter?
Written by
Zef
Updated over a week ago
Faults & Emergencies
Faults & Emergencies
Written by
Zef
Updated over a week ago
All About Sorted
How do you use my information?
Written by
Zef
Updated over a week ago
What do you mean by 'optimise?'
Written by
Zef
Updated over a week ago
Does Sorted Services have a Reasonable Use Policy?
Written by
Zef
Updated over a week ago
Who is behind Sorted Services?
Written by
Zef
Updated over a week ago
How do I contact Sorted Services?
Written by
Zef
Updated over a week ago
How is Sorted Services different?
Written by
Zef
Updated over a week ago
What services does Sorted offer?
Written by
Zef
Updated over a week ago
Do I have to switch all my services to Sorted at once?
Written by
Zef
Updated over a week ago
Account & Payments
Does Sorted charge exit fees?
Written by
Zef
Updated over a week ago
Can I cancel my services?
Written by
Zef
Updated over a week ago
Is there a free option to pay my Sorted Service account?
Written by
Zef
Updated over a week ago
When do I pay?
Written by
Zef
Updated over a week ago
Do I get a bill?
Written by
Zef
Updated over a week ago
What if I get billed by my previous supplier?
Written by
Zef
Updated over a week ago
Are my credit card and or bank account details safe?
Written by
Zef
Updated over a week ago
How do I pay?
Written by
Zef
Updated over a week ago
Do I need to cancel my services with my current provider?
Written by
Zef
Updated over a week ago
Can I change my payment date?
Written by
Zef
Updated over a week ago
Are there fees for paying by credit card?
Written by
Zef
Updated over a week ago
How long does it take to change over to Sorted?
Written by
Zef
Updated over a week ago
Moving Home
Written by
Zef
Updated over a week ago
Voice
Can I use the Sorted Voice service if I have medical alert monitoring?
Written by
Zef
Updated over a week ago
Can I have voicemail or call waiting with a Sorted Voice service?
Written by
Zef
Updated over a week ago
Can I keep my current phone number?
Written by
Zef
Updated over a week ago
Will I get a new phone number?
Written by
Zef
Updated over a week ago
Can I use the Sorted Voice service if I have a back to base alarm?
Written by
Zef
Updated over a week ago
How long will it take to port my existing number?
Written by
Zef
Updated over a week ago
How is Voice different to a Fixed or Landline phone service?
Written by
Zef
Updated over a week ago
How long will it take for my phone to be connected?
Written by
Zef
Updated over a week ago
Wallet
How do I use the money in my Wallet?
Written by
Zef
Updated over a week ago
What is the Sorted Wallet?
Written by
Zef
Updated over a week ago
Gas
Does Sorted supply gas?
Written by
Zef
Updated over a week ago
Broadband / Before You Join
Can I use my existing modem?
Written by
Zef
Updated over a week ago
Is there a connection or installation fee?
Written by
Zef
Updated over a week ago
Does Sorted provide static IP addresses?
Written by
Zef
Updated over a week ago
How do I get Sorted Broadband?
Written by
Zef
Updated over a week ago
What’s the relationship between nbn™ and Sorted Services?
Written by
Zef
Updated over a week ago
How do I know if my address is nbn™ serviceable?
Written by
Zef
Updated over a week ago
Broadband / Getting Connected
When do I set up my Sorted Services modem?
Written by
Zef
Updated over a week ago
How long will it take for my broadband to be connected?
Written by
Zef
Updated over a week ago
Do I need to be home for the nbn™ to be installed?
Written by
Zef
Updated over a week ago
Electricity / Before You Join
Does Sorted Services provide 'standing offer' prices and terms?
Written by
Zef
Updated over a week ago
Are my prices fixed?
Written by
Zef
Updated over a week ago
Does Sorted offer concessions?
Written by
Zef
Updated over a week ago
Does Sorted Services have fixed-term contracts?
Written by
Zef
Updated over a week ago
What’s included in my electricity plan?
Written by
Zef
Updated over a week ago
Where is Sorted Services Electricity available?
Written by
Zef
Updated over a week ago
I’m moving home - can I connect electricity with Sorted?
Written by
Zef
Updated over a week ago
Electricity
Save Energy
Written by
Zef
Updated over a week ago
Broadband / Staying Sorted
What precautions should I take with incoming emails?
Written by
Zef
Updated over a week ago
What should I do to minimise the chance of unauthorised use of my broadband service?
Written by
Zef
Updated over a week ago
Why is it important to install anti-virus software?
Written by
Zef
Updated over a week ago
Who is responsible for the security of my devices and my broadband account with Sorted Services?
Written by
Zef
Updated over a week ago
What if I go over my download limit?
Written by
Zef
Updated over a week ago
Can I change my speed?
Written by
Zef
Updated over a week ago
Can I change my plan?
Written by
Zef
Updated over a week ago
Electricity / Meters
If I don’t have a smart meter how do I get one?
Written by
Zef
Updated over a week ago
I have a smart meter - can I switch to Sorted Services?
Written by
Zef
Updated over a week ago
Does Sorted install electricity meters?
Written by
Zef
Updated over a week ago
What is a smart meter?
Written by
Zef
Updated over a week ago
How do I know when my meter will be read next?
Written by
Zef
Updated over a week ago
Electricity / Life Support
What if someone at my house needs Life Support?
Written by
Zef
Updated over a week ago
Electricity / Solar
How and when do I get my solar rebate?
Written by
Zef
Updated over a week ago
If I switch to Sorted, do I keep my existing QLD solar bonus scheme eligibility?
Written by
Zef
Updated over a week ago
Can I get a refund for my solar credits?
Written by
Zef
Updated over a week ago
Electricity / What is..
What do 'peak' and 'off-peak' mean?
Written by
Zef
Updated over a week ago
What is a NMI?
Written by
Zef
Updated over a week ago
What is a tariff?
Written by
Zef
Updated over a week ago
What is a 'distributor' or 'network provider'?
Written by
Zef
Updated over a week ago
Electricity / Staying Sorted
What if I use less electricity than my plan?
Written by
Zef
Updated over a week ago
Why is my statement so high?
Written by
Zef
Updated over a week ago
What if I use more electricity than my plan?
Written by
Zef
Updated over a week ago