Sorted Services

Liam Templeton

Broadband

How do I get Sorted Broadband?

How do I know if my address is nbn™ serviceable?

Is there a broadband connection or installation fee?

What’s the relationship between nbn™ and Sorted Services?

Before You Join

How long will it take for my broadband to be connected?

Do I need to be home for the nbn™ to be installed?

NBN, modem, Fibre to the node, Fibre to the building, FTTN, FTTB

How do I setup my NBN™ modem? (FTTN & FTTB)

How do I setup my NBN™ modem? (FTTP, FTTC, FW & HFC)

My internet is not working. What should I do?

What is an FTTN nbn™ Connection?

What is an FTTP nbn™ Connection?

What is an FTTB nbn™ Connection?

What is an HFC nbn™ Connection?

Getting Connected

Can I change broadband my plan?

Can I change my speed?

Why is it important to install anti-virus software?

What precautions should I take with incoming emails?

Staying Sorted

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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