If you have already submitted your rental application but your property agent can still see the application as incomplete, this usually means that one or more members of your group application have not yet completed their part of the application.
What should I do?
If you submitted a group application, please check with the other members of your group to make sure they have completed their application.
Ask them to:
Ask them to log in to their Apply Account.
Check their Home page for an invitation banner for the group application.
Accept the invitation to join the group application.
Complete and submit their part of the application.
Once all members of the group have accepted their invitation and submitted their individual application, the agent should be able to see the group application as complete.
Still showing as incomplete?
If everyone in your group has completed and submitted their application but the application is still showing as incomplete, please contact the property agent or reach out to the Sorted Support Team for further assistance.