Tenancy Portal | Sorted Services Help Centre

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Tenancy Portal

Tenancy Portal

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Tenant Transfer

Creating Tenancies from Applications

In-Office Digital Signing

Remote Digital Signing

Configuring a Tenancy Agreement

Adding Free Text to Tenancy Accepted Email

Adding an Additional Document to a Tenancy Before Signing

Manually Creating a New Tenancy

Renewal of a Tenancy

Vacating a tenancy

Pause payment schedule

Requesting a one-off payment

Stop payment schedule

Mark a transaction as ‘Paid Direct’

Extend in-flight payment

Request unsuccessful rent payments via PayID 'Fast Payment'

Edit payment schedule

Retry unsuccessful rent payments via Direct Debit

Property Alerts

Property Statuses

Manually Adding a New Property

Adding a New Tenant or Landlord

Adding a New Agent or Staff Member

Moving an application

Applicant Previous Rental Ledger

Shortlist Summary Email

Application Statuses

Merging Applications

How to cancel a maintenance request or work order

How to schedule a Job and upload invoices on behalf of trade

Creating a new workorder from a maintenance request