Just received your Modem in the mail? Great, let's get it sorted!
To get connected:
Plug one end of the telephone cable into the DSL port on the modem and then plug the other end into the wall socket.
Plug one end of the power cable into the modem and then plug the other end into the powerpoint.
Check your connection
Once all the cables are plugged it's time to check the lights on the modem.
Check the power light is green
Check the WI-FI light is green
Check the 'Online' light is green
Check speed by heading to https://www.speedtest.net
If all lights are green then you're good to go!
Not working? Here are a few things to check
Check your connection is active (Sorted app status)
Ensure initial steps are followed.
If you require any further assistance feel free to send us a message. 😊