Retry unsuccessful rent payments via Direct Debit or PayID 'Fast Payment'

Sorted will automatically schedule in one retry payment attempt where a direct debit payment has not been successful.

If this attempt is also unsuccessful, another attempt can be scheduled in manually via direct debit or Pay ID.

For direct debit retries:

2. Click on View transactions

3. Click on the three vertical dots next to the payment you wish to retry, then click Retry payment

4. Enter in the payment date and your notes then click Next

For PayID 'fast payment' retries:

2. Click on View transactions

3. Click on the three vertical dots next to the payment you wish to retry, then click Fast payment request

4. Enter in the payment date and your notes then click Next