Vacating a tenancy is required in order to accept an application or manually create a new tenancy within the Sorted Tenancy Portal.
Head to Tenancies on the property
Under the tenancy you wish to vacate, click Vacate Form.
In Step 1, select the type of vacate, confirm vacate date and enter the final inspection date if you would like to communicate this to the tenant in you're prefigured vacate communications
In Step 2, enter the paid-to-date to determine the owing payments. You can also change the payment method that you like for the tenant to pay these payments with.
In step 3, confirm whether you would like to send the Sorted email communications. (Please check with your account manager whether these have been configured for your office)
In Step 4, confirm the details of the vacate notice.