1. Canceling a maintenance request from tenant with no work order attached

· Click on the maintenance request in dashboard.

· Go to other actions

· Click Cancel request

2. Cancelling a new workorder with trade assigned

· Go to maintenance jobs in the dashboard page where jobs are titled booking required or scheduled then click on the property.

· RHS menu will appear click In progress for the workorder you want to cancel

· Once selected expand the arrow to view the job details.

· Click Cancel Job then confirm.

Note: If both tick boxes are selected this will cancel the work order along with the maintenance request from the tenant and communications will be sent to landlords, tenants and trades. Be sure to tick the correct box before clicking Confirm.

· Once complete this will be removed from the dashboard and can be viewed at any time in the property page titled Maintenance along with all other historic maintenance jobs.